Winnings cancelled, accusation of the bonus conditions not reached.
Player complained that he first deposited money and played with a bonus, which he lost, but he kept depositing and playing with his real money and when he made some winnings at the end the casino refused to pay him the winning. The player was accused of a breach of bonus terms and conditions. Player said he was not informed about unfulfilled wagering requirement while he was withdrawing the money. His second and third deposit was returned to him. No reaction from the casino, no more update since then.
This complaint is from 3/2016
Disputed amount: £8,107
(bonus money) Read more on: askgamblers.com