Megawins Casino Review

The player from Germany had reported that despite his previous account closure and self-exclusion due to gambling addiction, he had been allowed to deposit and lose about €1300 at MBit Casino. Therefore, he demanded a refund. The player had claimed to have sent an email to the casino requesting account closure over two years ago, but the casino didn't block his account. He had logged back in after two years and suffered a loss. The player had provided evidence of his email communication to the casino. The player confirmed receiving the refund, and the issue was marked as resolved.

The player from Alberta participated in a Gamebeat branded race in mbitcasino, wagered about 150 mbtc but was not recognized on the leaderboard. The player also found out that only certain games were eligible for the race which was not indicated in the specific race terms and conditions. The casino did not address the player’s complaint about the miscommunication leading to loss of money.

The player from Germany won a substantial win at mBitcasino. Following a request for withdrawal and subsequent verification checks involving document submissions and multiple Skype calls, the player's account was locked. The casino informed the player that he didn't pass the verification process due to 'wrong personal data' and confiscated his winnings. The issue was eventually successfully resolved as the casino refunded the player his winnings and let him withdraw it.

The player from Tennessee faced issues with withdrawal. After complying with the casino's suggestion for a redeposit, his account was locked with a bonus condition requiring him to bet a significant amount before withdrawing. After complaining, his account was closed permanently due to alleged irresponsible gambling, confiscating his $10,200 deposit. Player confirmed the issue was resolved.

The player from the United States encountered issues with an undesired bonus while playing slots, resulting in the cancellation of his winnings. After closing the complaint as unresolved, the casino requested reopening because they decided to pay the winnings to the player. The player confirmed receipt of the payment, so we closed the complaint as resolved.

The player from Illinois requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the verification was processed successfully, therefore we marked this complaint as resolved.

The player's account got blocked for playing from a restricted country. The issue was eventually successfully resolved as the casino refunded the player's deposits. We agreed with the solution only because the sum of deposits was higher than the player's winnings.

The player from Latvia is experiencing difficulties withdrawing their winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.