Goldfishka was founded in 2002, and is one of the oldest and biggest casinos focused on the Russian market. The casino is operating with a license from the Kahnawake Gaming Commission.
Goldfishka was founded in 2002, and is one of the oldest and biggest casinos focused on the Russian market. The casino is operating with a license from the Kahnawake Gaming Commission. After the prohibition of gambling in most parts of Russia in 2009, some Russian online casinos started to operate illegally without licenses. Goldfishka casino continued its operation under a Kahnawake license.
Since its domain is from time to time blocked by Russian authorities (at the web domain level), Goldfishka casino simultaneously operates on several different domains, and changes them frequently. The casino offers their players a browser plugin which allows them to play despite Russian government attempts to block them.
If you are outside the Russian Federation, you can get to one of the Goldfishka domains by visiting www.goldfishka.info and you will be redirected to one of the currently used domains. Or you can click on the ‘visit’ button on this page.
The majority of bigger Russian casinos have their fake copies. Goldfishka online casino isn’t an exception, and we have found few of them as well. For example, golden-fishka.com. If you take a closer look at this website, you will see that golden-fishka.com is offering different games. The first game offered is Book of Ra (fake version), which is probably the most common fake game on the market. So before you deposit any money, always check that the casino is the real Goldfishka, and not one of its many various copies.
Goldfishka online casino belongs to the Fortune Lounge group, with more than 100 casinos in their network. We have found lots of complaints on many casinos in this group. The truth is that we don’t know how exactly this group is internally structured, and how independent the casinos are which belong to it.
For Goldfishka online casino, there aren’t many relevant complaints during all the years. From all complaints we found around 90% are not relevant, with players just complaining that it’s impossible to win. As the casino uses 3rd party games with proper licensing, it’s very unlikely that their games are manipulated. Here are the remaining 10% of complaints, which we found more interesting:
In one case the casino didn’t want to help a player who had problems with a deposit not credited to his account. The payment provider asked him for some payment details from the casino to investigate what happened with his money. The casino ignored this request for many days, and didn’t give him the information he requested. The result of the complaint remains unknown.
In 2006, players complained about technical problems with video poker. We cannot verify whether these complaints were relevant or not. Players were complaining that when they raised these issues with the casino, customer support refused to do anything about it. (And according to the Terms of Service, technical problems may void all winnings).
Many complaints involve vouchers for bonus money or free spins which the casino sends from time to time. Players have complained that they had used a coupon and didn’t received the corresponding bonus. The casino usually argued that the player had shared their voucher with other players and tried to use it multiple times. In the Russian market, players don’t usually use official mediators and authorities to investigate problems with their casino. Therefore it is always difficult to decide who is right in each particular case. In the case of Goldfishka, we have to say that having 15 years in the market with a license, and without any really serious accusation, counts for a lot.
In Goldfishka the maximum processing time is 72 hours, but payments during business hours are usually processed within a few hours.
Goldfishka online casino offers many common payment methods, such as credit cards or e-wallets, with a focus on Russian market. Payments through SMS are possible as well. In case of any problems, the customer support team is available via email or phone.
Goldfishka casino does not offer any no deposit bonuses. For new players, the casino offers a 100% bonus on the first deposit, with no maximum bonus limitation. Wagering requirements for all bonuses are set at 39x the bonus, which makes converting the bonus into real money very difficult. Beside the first deposit bonus, the casino also offers a small amount of cashback, set at 1% (or more for higher loyalty level players.), as well as a loyalty program and other weekly and monthly promotions. The casino also has a game similar to a lottery called Catch a Fish. In this game, the casino rewards some random players with some small amount of bonus money, usually less than 150RUB. Winners are chosen at random and even anonymous players can be rewarded. Players who use the mobile platform have a greater chance to "catch a fish".
Goldfishka casino is one of the oldest casinos operating in the Russian market. It is part of the big group of casinos, so financial strength should be good, even for high-rollers. Converting bonuses to cash is quite difficult due to the high wagering requirements, but you can always refuse the bonus and just play with real money. With Microgaming games and a valid eCogra certificate, it is one of better casinos in the Russian market.
Goldfishka casino is one of many Microgaming casinos, usually considered to be the best available. It offers a majority of the games from Microgaming: slots, table games, live games, all available on the desktop and mobile versions of the casino. The casino is now trying to encourage players to use the mobile version, and offers slightly better bonuses for players who use it.