Golden Park Casino ES Review

The player from Portugal was facing issues during the verification process in an online casino. Despite having made a deposit and winning 1800 euros, he was unable to confirm his digital details for withdrawal. He had communicated with the casino, but no documents had been approved due to an error in uploading them. He had also expressed concerns about the casino's legitimacy. Despite our efforts to assist him and extend the complaint timeframe, the player did not respond to our inquiries. As a result, we were unable to further investigate and were forced to reject the complaint.

The player from Portugal was experiencing withdrawal problems with Goldenpark, despite having a verified account. The casino claimed the player could not withdraw due to having another account associated with their IP address, which the player denied. He had attempted to contact the casino multiple times without success. We engaged with the player to understand the situation and contacted the casino for clarification. Unfortunately, the casino did not respond within the given timeframe. We marked the complaint as 'unresolved' and suggested the player to contact the Portuguese Gaming Authority - SRIJ for further assistance.

The player from Portugal had a pending amount of €790.03 with Goldenpark, which he was unable to withdraw due to unverified documents. Despite multiple attempts, Goldenpark had not responded to the player's queries. We attempted to assist the player and extended the complaint's timer by 7 days, but the player did not respond. As a result, we were unable to further investigate the issue and had to reject the complaint.

A player from Portugal has issues depositing money to the casino. Despite the responsible entity confirming the deposit, the funds were not credited to his account. All attempts to contact the casino via calls and emails have been unsuccessful. The complaint was rejected as the player stopped responding.

The player from Spain had deposited €1,500 in Golden Park Casino ES and won €10,081.10. He had faced issues when he requested withdrawal, as additional verification was requested. Despite all documents being accepted, his withdrawal request had remained unconfirmed, which raised concerns about potential confiscation of his winnings. After we had set a timer for 10 additional days for the casino to process the payment, the player was fully verified and had successfully withdrawn his winnings. The complaint was then closed as 'resolved'.