Frank Casino Review

Players from United States Not Accepted
8.7 Rating
Perfect
Reputation
Players from United States Not Accepted
Perfect
Reputation
This review was last updated: 2018-09-21T00:00Z  

We were positively surprised by Frank casino and the way they have improved their image and their treatment of their players. We can only recommend this casino.

Residents from
United States
Not accepted
IP addr. from
United States
Not blocked
VPN
usage
Allowed
Website
Language
English (+15)
Live Chat
Language
English
Email Support
Language
English
No Deposit Bonus
Not available
Deposit Bonus
Not available
Payment Methods
Show All (25)
Game providers
Show All (34)
Owner
Sunlet Services Ltd
Established
2014
Withdrawal limit
$100,000  per month
Licensing Authorities
Malta
Perfect
Curaçao
Questionable
Positives
  • High withdrawal limit
  • Fast and professional customer support
  • Popular progressive jackpot slots
  • Daily slots tournaments
  • Original and complex bonus & loyalty system
  • One of the TOP Russian brands
  • Casino reacts on every public complaint
Negatives
  • Bank transfer is not available for withdrawals

Complaints about Frank Casino (1)

We have conducted extensive research on the internet and as a result we have found following 1 complaints about Frank Casino. Taking into account seriousness and credibility of these complaints and estimated casino revenues we decided to give Frank Casino a Perfect reputation.

Perfect Casino Reputation
Uncertain case, good regulator
Black points: 250
The terms and conditions were breached due to interfering with a software and all the funds were seized.
The player became a regular and loyal customer and never had any problems with the casino until the new manager replaced the old one. When he/she requested a withdrawal of €10,483, it was denied due to interfering with a software, which is strictly prohibited by the terms and conditions rules of the Frank Casino. Player insisted on that he never violated the terms and conditions. Player had fulfilled all the requirements of the casino and passed the identity verification. The casino didn't provide any relevant evidence which is why the complaint remains unresolved. Player had indeed contacted relevant regulatory body as suggested within Askgambler's public message.
 
This complaint is from 5/2018
Disputed amount: €10,483 (real money)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

Submit a complaint
* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Frank Casino Bonus


4.35 out of 5

1st Deposit

  • Minimal deposit: $50
  • Wagering requirements: 35x bonus + deposit
  • You should get this bonus relatively FAST
  • All bonuses are available only within 5 days after registration

4.35 out of 5

1st Deposit

  • Minimal deposit: $50
  • Wagering requirements: 3x deposit
  • You should get this bonus relatively FAST
  • Bonus expires 24 hours from its issue
  • All bonuses are available only within 5 days after registration

4.35 out of 5

Cashback Bonus

  • Maximal cashback: $1,000
  • Wagering requirements: 3x
  • You should get this bonus relatively FAST
  • All bonuses are available only within 5 days after registration
  • The amount of money lost in the game should be at least $1,000 (or its equivalent in other currencies)

Frank Casino Payment methods

Frank Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

Frank Casino Game providers