Borgata Casino NJ Review

The player ''TLEE1215'' deposited $1,000 and received a $1,000 bonus match. He played 16 rounds of Baccarat and after playing the games, he still had $1,895 in his player's account. He tried to withdraw the full amount but his account got closed and only his deposit was refunded to his bank account. He complained that he hadn't received the rest of his funds which were in the amount of $895.

The player from Brazil had been waiting for a withdrawal for less than two weeks. Unfortunately, his payout hadn't been received yet. The Complaints Team had advised him to wait at least 14 days after requesting the withdrawal before submitting a complaint, as it was common for withdrawals to take some time to get fully processed. This delay could have been due to unfinished KYC verification or a high volume of withdrawal requests. However, the player reported that the casino had resolved his issue, expressing satisfaction with the resolution. The Complaints Team then marked the complaint as 'resolved'.

The player from Italy is frustrated because the casino claims a wire transfer deposit hasn't been received, despite being made through an instant service. The player believes the casino is making excuses. The player informed us the issue was resolved.

The player from Italy has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Italy experienced a technical glitch. After placing a bet it wasn't validated due to maximum bet restrictions, however money hasn't been returned. Player’s complaint has been resolved successfully.

The player from Italy experienced a technical glitch. After placing a bet the session wasn't valid, however money the player bet hasn't been returned. The player later confirmed that his bet was successfully returned, therefore we marked this complaint as resolved.