32Red Casino Review

Players from United States Not Accepted
8.9 Rating
Perfect
Reputation
Players from United States Not Accepted
Perfect
Reputation
This review was last updated: 2018-04-23T00:00Z  

32 Red Casino review confirms its excellent reputation and relation with their players. Based on our research we can confirm that 32 Red is one if the best online casinos what is also confirmed by numerous awards and satisfied players. Casino can still improve their website speed as well as withdrawal processing time.

Residents from
United States
Not accepted
IP addr. from
United States
Not blocked
VPN
usage
Prohibited
Website
Language
English (+2)
Live Chat
Language
English
Email Support
Language
English
No Deposit Bonus
Not available
Deposit Bonus
Not available
Payment Methods
Show All (11)
Game providers
Owner
Kindred Group Plc.
Established
2002
Withdrawal limit
£3,600,000  per month
Licensing Authorities
Gibraltar
Good
United Kingdom
Perfect
Interesting Facts
  • Big casino popular in UK
Positives
  • One of the most trusted online casinos, excellent reputation since 2002
  • Excellent award winning customer support
  • Extensive collection of live dealer games
  • PayPal is one of the payment methods
  • £120,000 daily withdrawal limit backed by revenue
  • Mobile casino application for iOS and Android

Complaints about 32Red Casino (4)

We have conducted extensive research on the internet and as a result we have found following 4 complaints about 32Red Casino. Taking into account seriousness and credibility of these complaints and estimated casino revenues we decided to give 32Red Casino a Perfect reputation.

Perfect Casino Reputation
Insufficient evidence from casino
Black points: 7052
The player wasn´t able to provide sufficient enough documents for verification and his account remained closed and his deposit was returned to him.
The player didn´t have a problem with his previous withdrawal and requested another one for the amount of €12,000. He was asked by the casino to provide the information where did the funds that he played with came from. He provided this document where it stated that his daughter provided the funds for him. About ten days later he received an answer from the casino that said the document was not sufficient enough and the account would remain closed and his deposit in the amount of €6,000 would be returned to him. The player decided to take legal steps to have this matter resolved. The case remains unresolved.
 
This complaint is from 6/2018
Disputed amount: €12,000 (real money)
Read more on: askgamblers.com
Read more
Insufficient evidence from casino
Black points: 1180
The player was accused of duplicate accounts, abused bonuses, and due to that, all the funds were seized.
The player followed all the terms and conditions while she had won £5,000 with her £10 free cash bonus. After she had sent all the documents for verification, the casino accused her of double accounts and abused bonuses. She insisted that there was a mistake due to the fact that she had only recently moved to a new apartment and perhaps this was the cause of misunderstanding. The casino didn´t want to accept the woman´s words and refused to pay her the winnings. The case remains unresolved.
 
This complaint is from 11/2014
Disputed amount: £5,000 (bonus money)
Read more on: askgamblers.com
Read more
Technical glitch
Black points: 100
Due to technical difficulties, while playing on the casino´s mobile app, the player´s winnings were not accredited.
The player had an issue while he played a game on his casino´s mobile app and the winnings were not credited to his/her account. The player tried to resolve this issue with a support team and also wrote them an email but nothing changed. Casino advised the player to not to play this game until the technical problem would be resolved. There is no further information on this case.
 
This complaint is from 10/2017
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Failed self-exclusion
Black points: 0
The casino failed to self-exclude the player and due to that, he had lost more money.
The player admitted to the chat representative that he had a gambling problem and asked to be self-excluded. The chat representative advised the player to send an email since he couldn´t do so through a live chat. He wrote the email but still was able to gamble further €25,000. He begged the casino to have his deposits returned to him because of his gambling addiction. There is no further information on the case.
 
This complaint is from 7/2017
Disputed amount: ?? (bonus money)
Read more on: casinomeister.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

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* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

32Red Casino Bonus


4.45 out of 5

1st Deposit

  • Minimal deposit: Can$10
  • Wagering requirements: 50x bonus
  • You should get this bonus relatively FAST
  • Players must make a deposit via credit card, debit card or PayPal

32Red Casino Payment methods

32Red Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

32Red Casino Game providers